What do our Customer Say?
There are a number of things that our customers usually say, for example:
Lower running costs - we are often told their monthly bills drop once the system is set up correctly and they like the predictability and the fact that heat pumps don’t “burn money” the way older boilers can.
Much more comfortable with stable heat - no more temperature swings with a gentler, more even warmth with rooms feeling consistently comfortable rather than “hot then cold”. This is one of the most common compliments we get.
It's very quiet - customers are often surprised by how quiet modern units are — especially compared to older boilers or oil systems.
Reliability and low maintenance - we get practically no breakdowns unlike our old boiler. Heat pumps offer simple servicing and people appreciate that heat pumps “just get on with it.”
Environmentally friendly - occasionally, our customers who care about sustainability often highlight the reduced carbon footprint, cleaner heating and generally feeling good about switching from fossil fuels, especially among families and younger homeowners.
Future‑proofing the home - any say they like knowing they’re ahead of the curve — especially with gas bottle and oil costs and it feels like an upgrade that adds long‑term value for them.
Great for hot water - our customers are often impressed by the fast recovery times and consistent hot water they get, and no more “running out” during busy mornings!
Positive installation experience - they say that when we have taken the time to explain how a system works, customers frequently mention they feeling involved with the install, understand how it works and feel confident using it.
Reviews - a few comments from our Customers
I chose Mick because he came to my house and did a full survey unlike others that did it over the internet.
Mr Wloch, Solihull
Everyone else told me a heat pump wouldn’t work how I wanted to use it, Mick came along, listened and then installed the system how I wanted it.
Max, Stratford upon Avon
We are so impressed how quickly and efficiently the whole process was, the heat pump has improved our EPC of our rental home and now we can rent it out.
Sally and Carl Alford
I never imagined my park home could ever be this warm without breaking a heat pump!
Peter, Doncaster
and we have many more...
